Our service culture ensures that customer service takes priority in all our goals, decisions, actions, and everyday operations. When an organization has a heart for service, each employee is connected emotionally to a world-class service outcome. Delivering excellence is not simply an unsubstantiated strategy but it is our pledge and vocation to our clients.
ABC Travel is always available for you.
During challenging times such as COVID-19 the true value of having a good travel company to assist you has never been more important. You will always have someone you can easily contact and rely on to help you out. We are proud to say that ABC Travel during the period from March and April successfully assisted over 200 of our clients in being successfully repatriated back home to Australia and also internationally back to their home countries. We even assisted those that had not booked with us and had booked through online platforms. These clients that had booked online found it virtually impossible to obtain assistance as there was no one to answer calls or emails.
Looking ahead, slowly but surely we are emerging from this crisis. Whilst the majority of interstate borders remain closed, with the easing of restrictions, travel within your own state is allowed. Soft opening of regional travel and Australian domestic flight services being be ramped up.
Many of you have first-hand knowledge that the team at ABC Travel excels in creating travel experiences that are truly life-changing. ABC Travel has been working hard with our Australian States in producing exceptional and unique travel ideas within each state and territory once borders are fully opened. This is a great opportunity for us all to become a tourist in our own backyard. It’s time we explore this wondrous country with its breathtaking scenery and natural splendours.
It’s time we support Australia and Australians.
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